Gates TechPartner Programme
Free training for garage mechanics, an extra two years warranty on automotive parts, greater access to specialist tools, plus branded signage that confirms TechPartner status are all part of a ground-breaking programme for the UK aftermarket just announced by Gates.
The Gates TechPartner programme is a tripartite agreement that unites independent garages, motor factors and Gates – one of the world’s largest manufacturers of belts and tensioners – in a partnership that will deliver enhanced technical support and promote ‘best practice’ amongst installers of Gates products.
It gives garage customers the prospect of a better deal at the same time.
Garage signatories to the TechPartner programme undertake to participate in technical drive systems training provided by Gates and will agree to install parts according to the correct installation procedures. Training, plus the use of specialist tools are the keys to success.
“Our analysis of claims shows 97% are due to installation errors, but many of those can be eliminated through training, access to good technical support and by using appropriate tools,” says the initiator of the programme, Wim Goossens, Gates Marketing Director, Europe.
Motor factors will play a vital role in the Gates TechPartner programme.
Through them, Gates will share more technical expertise and deliver the free technical training that will help mechanics in independent workshops to keep pace with the technological evolution in engine technology. The motor factors will also undertake to stock the Gates product range and the specialist tools, which will be available for sale or hire, where appropriate.
In addition to improved technical knowledge and greater access to specialist tools, garages get greater peace of mind thanks to the exclusively extended two-year warranty that is included as part of their TechPartner agreement.
This is in addition to the standard two-year legally prescribed warranty that is currently available on all products in the Gates drive systems range.
So, Gates will provide greater technical support, free training and an extended warranty, while motor factors will provide access to these and a full range of Gates products and specialist tools. Garages will receive greater support, free training and will also benefit from an extended warranty. They will also qualify for the right to display branded signage as members of the Gates TechPartner programme.